Applications Integration to improve customer experience and sales outcomes

Success Story

Customer Background

Business Overview: A leading payment processing organization providing customized electronic payment processing, equipment, merchant services and support

Industry: Financial Services

Area of operation: North America

Employees: >500

Problem in Hand – Subpar Customer Experience

The client witnessed rapid grown in a short span of time by selling customized electronic payment processing services and specialized equipments to all kind of businesses across United States and Canada. However their sales and marketing teams were handicapped by not having complete information about their customers and thus resulting a below average customer experience.

Know how Orion helped the client with development and integration of sales and marketing applications to provide their sales team a single view of their customers. Download the case study to read more.

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