Business Transformation

Success Story

Customer Background

Business Overview:: Leading education board in India exending affiliation to over 2100 schools and administering the examinations being conducted for Xth and XIIth Board

Industry: Education

Area of operation: India

Employees: >500

Transformation from “Old-School” to “Uber Cool”

Established half a century ago, the school board was now facing a millennial generation where the demands were high and outcomes were measured in exceptional service quality. With a legacy driven approach, the board was challenged with high degree of inefficiencies in their business processes leading to sub-par quality of services. In the absence of a truly unified solution to completely cover their entire gamut of activities, be it affiliations of institutions or alumni certificate verification, they were vulnerable to the crisis that could arise due to a sudden rise in the number of candidates. Managing their business systems and processes in such case was a nightmare.

Know how Orion was engaged to plan, execute and support a complete business transformation program encompassing infrastructure modernization, software design and development, building a collaboration platform, designing and deploying ERP, testing, data migration and on-going maintenance of all the business systems and infrastructure. A successful business transformation was achieved over a period of 18 months, with remarkable levels of automation, exponential productivity, quality improvements and enormous cost savings. Download the case study to read more.

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